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Hello. I was in the woodland , ca store on Saturday may 6-2018 and couldn't find anyone besides the check out personal . So I left empty handed. I returned Sunday hoping to get the help I needed in the glass department. The only employee was over whelmed with 5...
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1.8
#1251161
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Orchard Supply Hardware - Awful felt like i was being hurrassed

Had a employ in woodland ca following me all over the store wouldnt leave my side at all
1.0
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Staff
#1173727
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I used to work 2 OSH. That's another story. Simply put I find it is rude that the FIRST THING most all checkout clerks spew is " ARE YOU A MEMBER ? " Or what ? I always give an unpredictable answer. Like " like with the NRA ? " Now as we know ( I have been told by my...
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1.0
I liked
  • Polished concrete floors in the newer remodels
#958789
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Short Review on October 14, 2016

Went to redding ca. Store and the store would not return electrical outlets in box without receipt. I do alot of construction projects never had this.problem with PR . Made me late and had to go back home to get original reciept . Rediculous Profucts were in original bags undesterbed.
1.9
Details
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Staff
Value for money
Warranty
Website
#936605
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On 8/10/2016 my husband and I went to the OSH in San Leandro, CA and bought a patio set of table and 4 chairs. When we drove around back to pick up the set in boxes it had been opened and taped back together. We went to Customer Service and spoke to a representative...
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Laytonville, California
#899493
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Went to our local OSH for the second time to buy a shelf unit for the garage (first time they were "out") We were told none in stock but another OSH (Livermore ) had 6 in stock. We went to that store the next day and were told at the register that they had none in...
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3.0
I didn't like
  • Customer service
#884754
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Orchard Supply Hardware Grill Review from Hanford, California
We bought a BBQ approximately 3 years ago,,, tool it back yo Hanford store right after we bought it & told them there was a problem,,, would lite & it was leaking propane!!! They said they checked it for 2dats & it was fine!!!!!! We should have made them exchange...
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Anonymous
C. Van Horn

Purchased an "Onward" 3-burner 3 years ago which we've used a few times each summer and which worked fine until this spring. Automatic lighter is dead, and manual lighting wo...

Anonymous
lifesaver

Buy a Weber next time.

1.2
#871608
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Be warned that if you enter the OSH located at 377 Royal in San Jose, CA, stop to look at the items on the clearance table while on the way to using the restroom, you will be under scrutiny because apparently that is considered 'suspicious' behavior. If you then...
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Anonymous
uaresoright

sorry that you feel this way how ever you are so wrong. the culture of these stores is to do just what happened to you . they call it shadowing you to get you to buy something...

#827767
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I rented a carpet cleaner on 4/8/16, brought it back on 4/9/16 @11am . Went in and asked the man standing there , could i get some help taking it out? I was parked right in front in Handicap, he said all employees were busy, and it would take 10mins, to get help, i...
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1.4
East Rancho Dominguez, California
#826787
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Contact Orchard Supply Hardware

Mailing Address:
Orchard Supply Hardware
Store Support Center 6450 Via Del Oro
San Jose, CA 95119
Phone:
(888) 746-7674
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Advertised offset patio umbrellas in their email flyer. In store only for one day. So I went to the store within 2 hours of the email, same day. My local store did not have any, never did. They checked 4 other stores, not available, did not have either. They placed an...
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1.6
#818548
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