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We bought a BBQ approximately 3 years ago,,, tool it back yo Hanford store right after we bought it & told them there was a problem,,, would lite & it was leaking propane!!!They said they checked it for 2dats & it was fine!!!!!!

We should have made them exchange this piece of ***!!! We are constantly filling this tank every month to two month when we only bbq in average of 1 to 2 times monthly!!!! I'm so angry that orchard should have taken this defaults product back!!!! I have & will continue to share my dissatisfied product with my Facebook friends & family!!!

I was a loyal fan of Orchard Supply Hardware!!!I have to buy a new BBQ & it won't be from OSH!!!

This reviewer shared experience about damaged or defective and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Orchard Supply Hardware and uploaded a picture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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Anonymous
Santa Rosa, California, United States #1324196

Purchased an "Onward" 3-burner 3 years ago which we've used a few times each summer and which worked fine until this spring.Automatic lighter is dead, and manual lighting worked once and then stopped completely.

OSH staff was not interested, (dismissive, actually) and couldn't recommend a source for independent service.

They've seen the last of us.

C.Van Horn

Anonymous
Gardner, Massachusetts, United States #1178287

Buy a Weber next time.

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