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Orchard Supply Hardware Grill Review from Hanford, California
We bought a BBQ approximately 3 years ago,,, tool it back yo Hanford store right after we bought it & told them there was a problem,,, would lite & it was leaking propane!!! They said they checked it for 2dats & it was fine!!!!!! We should have made them exchange...
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Anonymous
C. Van Horn

Purchased an "Onward" 3-burner 3 years ago which we've used a few times each summer and which worked fine until this spring. Automatic lighter is dead, and manual lighting wo...

Anonymous
lifesaver

Buy a Weber next time.

1.2
#871608
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Be warned that if you enter the OSH located at 377 Royal in San Jose, CA, stop to look at the items on the clearance table while on the way to using the restroom, you will be under scrutiny because apparently that is considered 'suspicious' behavior. If you then...
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Anonymous
orchard employee

Lowes owns orchard, so good luck , you won't have anybody to help you at Lowes.

Anonymous
uaresoright

sorry that you feel this way how ever you are so wrong. the culture of these stores is to do just what happened to you . they call it shadowing you to get you to buy something...

#827767
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I rented a carpet cleaner on 4/8/16, brought it back on 4/9/16 @11am . Went in and asked the man standing there , could i get some help taking it out? I was parked right in front in Handicap, he said all employees were busy, and it would take 10mins, to get help, i...
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1.4
East Rancho Dominguez,California
#826787
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Advertised offset patio umbrellas in their email flyer. In store only for one day. So I went to the store within 2 hours of the email, same day. My local store did not have any, never did. They checked 4 other stores, not available, did not have either. They placed an...
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1.6
#818548
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Six months ago I went to Orchard Supply to have a blank key cut for my car. I happened to have a blank key with me and these two gentlemen showed me how to cut the key. They were great and when I asked them how much I owed they said nothing, because I had my own blank....
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I didn't like
  • Customer service
#767380
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I purchased a Craftsman Gas Trimmer on Sunday 3/15/15. I spent roughly 2 hours trying to start said Trimmer. Trimmer would not start, I followed all instructions supplied with trimmer. I then spent an hour trying to start it on Monday 3/16/2015. Again trimmer would not...
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#616597
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Never anyone to help a customer find something, unless you're in the more confined/limited tool section. Was in a few days ago for small sprinkler parts. Licked out in that another employee, when asked, called for assistance for me. Waited 20 minutes. Saw two male...
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Anonymous
orchard employee

Good luck at Lowes who owns Orchard supply, you will get no help there, you are on your own at Lowes.

I didn't like
  • No customer help
#607384
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Cordless Drill Review

My wife bought me cordless drill for Christmas. They were out of stock. It's now January 20th and still out of stock. Would like it this year.
#584362
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I work at Orchard Supply in Bakersfield, Ca and I get the strong impression that the store manager is trying to get rid of me. I have been there almost 5years and I am one of their best cashiers. It makes no sense that the GM would be doing this to me. They also...
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#486631
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I am a fairly regular shopper there and wanted some mulch comparable to what I got last year, wood 1/2 to 1 inch pieces, as the display showed and said. But you have to take a tag and pick it up out back. Luckily I looked at the bag, instead of just driving away, and...
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#479043
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